If you work on Macs and OS X, we can discover those," he said.
"We can discover Juniper, F5,, whatever. Coordinate technical teams especially Cisco TAC, Field Engineers and 3rd party vendors to resolve onsite client issues. Assist Project Assist to customer escalations and fault management within agreed SLA.
#SCIENCELOGIC EM7 ADMINISTRATION SOFTWARE#
ScienceLogic has partnered with the likes of Dell, Cisco and IronPort, but Link said the EM7 offering's greatest strength is its ability to be heterogeneous. Administration and management of monitoring database (EM7:Sciencelogic) as well as analytics software (Vyopta Analytics). "We've built it for scale and cloud computing and dynamic data centers where you have virtualization," he said, describing the EM7 suite's scalability. Everyone is pinching pennies," said Link, a Compuserve and IBM veteran who watched ScienceLogic experience 830 percent growth from 2006 to 2007, about 90 percent from 2007 to 2008, and expects a 100 percent growth rate in 2009. "You've got to have something that's going to help your customer save money or be more productive. A typical EM7 dashboard for an IT manager includes application management, systems management, asset and configuration management, service desk, fault management, network management and service level management. The new EM7 G3 line starts at $85,000, while other EM7 Meta-Appliances start at $32,000.
ScienceLogic EM7 appliances are helping global companies such as Legg Mason, XM Radio and BET better manage their large IT infrastruc-tures using a single integrated IT operations management solution. The new capabilities include continuity monitoring operations (for remote and mobile assets), collector resource pools (for automated load balancing), engineered high availability (for different access portals), IPv6 network support (for dual-stack IPv6 networks), an automation engine for event-based notification, advanced multitenancy support, core-to-edge security architecture (designed for government agencies seeking greater and more secure use of cloud computing scenarios), chargeback features and user-experience service-level monitors (for applications hosted in dedicated, private and public clouds alike). ScienceLogic Overview ScienceLogic, one of the fastest growing Network Management companies, was founded in 2003. asset management, event management and trouble ticketing to be performed easily and. The latest edition to the vendor's product line, dubbed EM7 G3, premiered earlier this month at the 2009 FOSE conference in Washington D.C. ScienceLogic is a monitoring tool built to work in the hybrid world. "We have a very good number of reseller partners that have used our product to build a managed services offering." "The typical partner of ours is dealing with networks of servers or security infrastructure and has a set of solutions built for customers to help not just with product but with day- two service operability in mind," said David Link, ScienceLogic's president and CEO. Its line of EM7 Meta-Appliances promises to proffer visibility and control over a variety of IT infrastructure components, including switches, routers, servers, desktops, printers and mobile devices.
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